Shipping policy

Last updated: 01/23/2025
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This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://longtails.com/policies/terms-of-service

We use Amazon MCF to manage our inventory and deliver your order.

Shipping Options

Free Standard Shipping

We offer free Standard US Shipping on all orders within the continental United States (48 contiguous states and Washington, D.C.).

  • Estimated delivery time: 3 business days

Expedited Shipping

We also offer Expedited shipping for a flat $4 per order within the continental United States.

  • Estimated delivery time: 2 business days

Delivery to Non-contiguous US States and Territories

For orders shipped to Alaska, Hawaii, Guam, and Puerto Rico:

  • Standard Shipping: 5 to 10 business days
  • Expedited Shipping: 3 to 6 business days

Additional surcharges may apply for these locations.

Delivery Estimates

All times and dates given for delivery of the products are estimates only and are given in good faith. Actual delivery times may vary based on factors such as inventory location, order processing time, and specific shipping circumstances.

Subscriptions

If you are buying a subscription, we will deliver each month on the day selected in your account settings. Subscription cancellations can be made up to 5 days before the shipping date.

International Shipping

We currently only offer shipping within the United States.

Delays

Delivery times may be extended in the following circumstances:

  • Orders placed during high-volume periods (e.g., Prime Day, Black Friday)
  • National holidays
  • Unforeseen circumstances outside of our control (e.g., strikes, natural disasters, severe storms)

If delivery is delayed for any reason, we will notify you as soon as possible and provide a revised estimated delivery date.

Returns

For questions about returns, please review our Return Policy: https://longtails.com/policies/refund-policy

Contact

If you have any further questions or comments, please contact us through our contact form: https://longtails.com/pages/contact